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Privacy Policy

Last updated: September 11, 2025

1. Information We Collect

Personal Information

When you use Heopti services, we collect information you provide directly to us, such as:

  • Name and contact information (email address, phone number)
  • Educational and professional documents you submit for review
  • Communication preferences and service requirements

Usage Information

We automatically collect certain information about your use of our services:

  • Log data (IP address, browser type, pages visited, time stamps)
  • Device information (device type, operating system, unique device identifiers)
  • Cookies and similar technologies for website functionality

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our educational consulting services
  • Send technical notices, updates, security alerts, and support messages
  • Respond to comments, questions, and requests for customer service
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Information Sharing and Disclosure

Service Providers

We work with third-party service providers to help us operate our business and provide services to you, including:

  • Email service providers for communication
  • Analytics providers to understand service usage

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet or electronic storage system is 100% secure, and we cannot guarantee absolute security.

Security measures we implement include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure deletion of documents after service completion (unless requested otherwise)

5. Data Retention

We retain your personal information for as long as necessary to provide you with our services and as described in this Privacy Policy. We may also retain and use your information as necessary to:

  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services and customer experience

Submitted documents are typically deleted 30 days after service completion unless you request extended storage.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your personal information
  • Opt-out: Opt out of marketing communications

To exercise these rights, please contact us at contact@pathsora.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and improve our services. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to the United States and other countries.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete such information from our files as quickly as possible.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: